Customer service is one of the most important aspects of any organisation. If you look after your customers and deliver a great service then you will increase customer loyalty and boost growth. My Development Zone has a large number of online courses aimed at helping you and your people to deliver a more effective customer journey and these include:
My Development Zone includes over 475 online courses designed to help you and your organisation grow. An annual licence costs only £60 per year, which provides access to every course. A licence also enables you to build your own online learning courses on the system, meaning that you can create your own customer service inductions and pathways at no extra cost. Successful completion of every course leads to a digital badge reward to evidence completion.